To be a global standard, ISO 20000 had to be agreed upon by most of the member countries, which means it was adopted by most of the countries around the world. The ISO 20000 standard describes a set of management processes that are designed to help you deliver effective IT services with service requirements you will achieve excellent performance, helping to improve your IT service delivery. And ISO 20000 applies to any size of company and any industry.
In order to preserve the confidentiality, integrity, and availability of information assets of the company, based on the ISO 20000 requirements set in the policy. The company will implement and maintain ISMS controls. In the Information Society where we live there are many companies that provide IT services, but do all companies care about customer satisfaction? In theory, everyone but the client knows this is not always true, and customers are increasingly demanding.
To satisfy our customers, we can provide a good service with acceptable quality standards, but if we can prove it then one method is available which is currently adopted by thousands of companies worldwide is the International Standard called ISO / IEC 20000 “Information Technology – Information management.”
There are many companies that use and certify ISO 20000 because it is a way of assuring customers that their services are regulated under the international code of ethics. So, for implementing and maintaining ISO 20000 is often complex because there are many processes and procedures, any organization can start a project of this nature regardless of size (though the organization will require professional support).
ISO 20000 contains processes, but what is the process? Fundamentally, a process is a recursive sequence of activities that occur within an organization to provide an outcome to the recipient. Depending on the tasks, we may have different processes, and for each process, we will need resources. Currently ISO 20000 is made up of disk processes and is organized into groups: service delivery, control, repair and relationships with suppliers.
Such ISO 20000 training ppt presentation is available, from which you can improve your business through ISO 20000 standard. And yes, your business will improve no doubt, because you will have a management plan to manage all of your business processes, and in addition, you will have the idea of finding a global code of practice that you should work with.
How Punyam Academy’s ISO 20000 presentation kit on awareness and auditor training is beneficial to you?
- You can save a lot of your precious time while preparing the ISO 20000-1:2018 training course materials for your in-house training programs.
- The training and auditing for ISO 20000 IT Service Management System, is created under the guidance of experts of consulting.
- It is easy-to-learn and user-friendly and complies with all ISO 20000-1:2018 requirements.
- The soft copy of the ISO 20000 presentation and handouts are given to save time and cost.
- You can easily customize the ISO 20000 ppt slides are in the local language.
- Conveniently train your employees in-house with ISO 20000 presentation kit or online training.
- The ISO 20000 ppt presentation kit is helpful in training of both contractors and vendors.
- The ISO 20000 presentation material is aimed at strengthening the organization by system establishment and providing best training materials.
To help in establishing good Information security management system or take a look on ISO 20000 awareness and auditor training kit visit – Free Demo
IT Services Management System- 20000 